CONTACT US
We’re here to help 💌
If you have a question about your order, sizing, or one of our collections, our team is always happy to assist. Simply send us an email and we’ll get back to you within 48 hours.
📘 Email us at: info@hallieandrose.com
For quick answers, don’t forget to check our FAQ page, where you’ll find helpful information on shipping, returns and more.
Your satisfaction means everything to us, and we’ll make sure you feel looked after every step of the way.
Frequently Asked Questions
Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.
Yes, you can return your order within 30 days of receiving it.
You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@ellarosedallas.com